– after making your order on the website, our managers will calculate the cost of delivery to your country and contact with you
– delivery outside Ukraine is carried out only after full payment in advance
– if it has been agreed earlier, delivery (shipping) outside Ukraine is carried out by the Ukrainian postal service, and it is also possible to post via DHL, EMS companies or other postal services that deliver from the territory of Ukraine to international destinations.
– transfer money via money transfer companies (Western Union, MoneyGram and etc)
– cash on delivery (payment in cash in the office of “Nova Poshta” while you are receiving and inspecting the order on the territory of Ukraine).
Warranty and Refund:
The highest quality standards, the reliability of our products, as well as full responsibility are the three main obligatory factors in our work.
When you are working with us you will receive maximum support at all stages of your purchase: from making your order up to receiving it, each of these steps are made with full respect to your time and our willing to make you pleased from the purchase process!
We highly recommend you to avoid you “grey” dealers (companies that are not official represents) or smugglers! Having bought goods from them, you may get not full standard set and you have no rights for warranty or refund.
According to the Law of Ukraine “On the Protection of Consumer Rights”, replacement and getting the refund is possible up to 14 days from the date of delivery of the order to the customer. The imperative condition for replacement and getting the refund is the following: the item has all the accompanying documents, has not been in use, fully equipped and integrity of the packaging. In the case of replacement or getting the refund the shipping fee is paid by the customer. If you want to have the replacement or refund, you should contact us and inform about it within 14 days from your order`s receipt. The funds will be transferred back when our manager receives the goods and confirms integrity of packaging, presence of all components and that the goods have not been in use.